§ 1 General Information
Data protection is an important topic. In the following paragraphs, we will inform you regarding the collection of personal data when using our website. Personal data refers to all data, with which you can be personally identified.
When using the website for information purpose only, meaning without registering or otherwise transmitting information to us, we only collect the personal data transmitted technologically from your browser to our server required to open the website (§ 5).
Controller according to Article 4 (7) of the GDPR.
C.D. Wälzholz GmbH & Co. KG
58093 Hagen, Germany
Data Security Officer
§ 2 Brief overview of the data and methods of processing
We seek to provide the required transparency (in accordance with Article 12 of the GDPR). Find the following overview of processing here:
Types of data processed:
- Usage data or communication data (when accessing a website, IP address, device information, access time and access moment etc.)
- Contact information for registration or data entry
- Inventory data (name, company, address etc.)
- Communication data (potentially meta-data of phone calls, emails)
- Content data (especially for sending emails)
Furthermore, (internally) the following additional data about our customers, interested parties, suppliers and business partners for the provision of services in the area of offers and contracts, services and marketing, direct advertising, and customer care:
- Contract data
- Customer relationship management (CRM) data
- Payment information
- Order information and invoice information
Data subjects (categories):
- Users of this website (also called visitors)
- Customers (for emails etc.)
- Website operation and information provision
- Ensuring the operation of our website and systems (e.g. firewall)
- Communicating with our customers
- Responding to requests
- Website optimization and analysis
- Provision of information to our (prospective) customers and suppliers
§ 3 General legal bases
For processing of personal data necessary for the performance of a contract to which the data subject is a party, Article 6 (1) (b) of the GDPR serves as the legal basis. This also applies to processing operations required to carry out pre-contractual measures.
If processing is necessary to safeguard the legitimate interests of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not prevail over the former interest, Article 6 (1) (f) of the GDPR serves as the legal basis for said processing. This is particularly the case if we use tracking to optimize the website or to measure the reach of our newsletter, as well as for direct marketing.
If the processing of personal data is required to fulfill a legal obligation to which our company is subject, Article 6 (1) (c) of the GDPR serves as the legal basis.
In the event that vital interests of the data subject or another natural person require the processing of personal data, Article 6 (1) (d) of the GDPR serves as the legal basis.
Insofar as we obtain the consent of the data subject for the processing of personal data, Article 6 (1) (a) of the EU General Data Protection Regulation (GDPR) serves as the legal basis.
§ 4 General rights of the data subject
- Erasure / Limitation
- Lodging a complaint with a supervisory authority
- according to Article 15 of the GDPR, you can request information about your personal data processed by us. In particular, you may request information regarding the purposes of processing, the category of personal data, the categories of recipients to whom your data are or have been disclosed, the planned retention period, the existence of a right to rectification, erasure, limitation of the processing, or revocation, the existence of a right to lodge a complaint, the origin of your data, if they were not collected by us, as well as the existence of an automated decision-making processing including profiling and potentially meaningful information about their details;
- according to Article 16 of the GDPR you may request the immediate rectification of incorrect or incomplete personal data stored by us;
- according to Article 17 of the GDPR, you may request the erasure of your personal data stored with us, unless processing is required to exercise the right of freedom of expression and information, fulfilment of a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
- according to Article 18 of the GDPR, you may request the restriction of processing of your personal data, provided the accuracy of the personal data is contested by you, the processing is unlawful and you oppose the erasure of the personal data; we no longer need the data but they are required by you for the establishment, exercise or defence of legal claims or you have objected to processing pursuant to Article 21 of the GDPR;
- according to Article 20 of the GDPR, you may request to obtain the data you provided to us in a structured, prevalent and machine-readable format or to transfer your personal data to another controller;
- according to Article 7 (3) of the GDPR, you may revoke your previously given consent at any time. Revoking consent has the consequence that we are no longer allowed to process the data, that was subject to this consent, in the future from the time of the withdrawal and
- according to Article 77 of the GDPR you have the right to lodge a complaint with a supervisory authority. To do so, you can typically contact the supervisory authority of your habitual residence, place of work, or of our place of business.
There is no right to erasure if processing is required
- to exercise the right of freedom of expression and information;
- to fulfill a legal obligation that requires the processing in accordance with the law of the European Union or the Member States, which the responsible person is subject to, or to perform a task that is in the public interest or is carried out in exercising official authority, which was delegated to the responsible person;
- for reasons of public interest in the area of public health in accordance with Article 9 (2) (h) and (i) as well as Article 9 (3) of the GDPR;
- for archival purposes of public interest, scientific or historical research purposes or for statistical purposes in accordance with Article 89 (1) of the GDPR, to the extent that the law referred to in section a) is likely to render impossible or seriously affect the achievement of the objectives of that processing, or
- to assert, exercise or defend legal claims
§ 5 Website use
General data collected when the website is accessed
When using the website for informational purposes only, meaning without registering or otherwise transmitting information to us, we only collect the personal data transmitted to our server by your browser. When browsing our website, we collect the following data we require for technical purposes to deliver our website and safeguard the stability and security of our website (the legal basis is Article 6 (1)(f) GDPR):
- IP address
- Date and time of the request
- Time zone difference to Greenwich Mean Time (GMT)
- Contents of the request (specific page)
- Access status /HTTP status code
- respective data volume transferred
- Website where the request originated
- Operating system and its interface
- Browser software language and version.
The storage in log files occurs to ensure the functionality of the website. Furthermore, these data serve the optimization of the website and to ensure the security of our information technology systems. In this context, the data are not analyzed for marketing purposes. Furthermore, these purposes constitute our legitimate interest in data processing according to Article 6 (1f) of the GDPR.
The data will be erased as soon as they are no longer required for the purpose of their initial collection.
For data storage in log files, this is the case after no later than seven days. Storage beyond this time period is possible. In this case, the users' IP addresses are deleted or altered, which makes it impossible to associate the accessing Client.
In addition to the above data, cookies are saved to your computer when using our website. Cookies are small text files on your hard drive which are stored in association with the browser you are using, and which deliver specific information to the entity that places the cookie (in this case, us). Cookies cannot execute programs or transmit viruses to your computer. They serve the purpose of making the website in general more user-friendly and efficient.
This website uses the following types of cookies, the scope and function of which are explained below:
- Transient cookies (see b)
- Persistent cookies (see c).
Transient cookies are automatically deleted after closing the browser. In particular, this includes session cookies. These store a so-called session ID, used to assign various enquiries from your browser to a common session. They make it possible to recognize your computer when you return to our website. Session cookies are deleted after logging out or closing the browser.
Persistent cookies are automatically deleted after a specific time period, which can vary depending on the cookie. You can delete the cookies at any time in your browser security settings.
You can configure your browser settings according to your preferences and e.g. block the acceptance of third party cookies or all cookies. Please note that in this case, you may not be able to fully use all functions on this website.
§ 6 Integration of third-party services
- This website uses Google Analytics, a web analysis service provided by Google Inc. ('Google'). Google Analytics uses so-called 'cookies,' text files which are stored on your computer and enable the analysis of your use of the website. The information about your use of the website generated by the cookie is typically transmitted to a Google server in the USA and stored there. However, if IP anonymization has been activated on this website, your IP address will be truncated beforehand within member states of the European Union or in other states which are party to the Treaty on the European Economic Area. The complete IP address is only transmitted to a Google sever in the USA, as well as stored and truncated there in exceptional cases. Google uses this information on behalf of the operator of this website to analyze your use of the website, to generate reports about website activity and to provide the website operator with other services related to website and Internet use.
- The IP address transmitted by your browser in line with Google Analytics is not merged with other Google data.
- You can configure your browser to block the cookies; however, please note that you may not be able to make full use of all website functions in this case. You can further prevent Google from collecting the data related to your use of the website generated by the cookie (including your IP address) and from processing this data by downloading and installing the browser plugin available under the following link: tools.google.com/dlpage/gaoptout.
- Alternatively to the browser add-on or when using browsers on mobile devices, please click this link, to prevent a collection by Google Analytics within this website in the future (the opt-out only works in the momentarily used browser and only for this domain). At the same time, an opt-out cookie is stored on your device. If you erase your cookies in this browser, you have to click on this link again.
- This website uses Google Analytics with the addition '_anonymizeIp()'. IP addresses are therefore processed in truncated form to rule out a direct relation to any person. If the collected data concerning you are directly connected to you, this connection is excluded and the personal data are deleted immediately.
- We use Google Analytics to analyse the use of our website and continuously improve it. The statistics obtained enable us to improve our services and make them more attractive to you, the user. In exceptional cases where personal data are transmitted to the USA, Google has committed to adhering to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Article 6 (1)(1f) GDPR.
Integration of Google Maps
- This website uses the web services provided by Google Maps. This allows us to show interactive maps directly on the website and enables convenient use of the map function.
- When visiting the website, Google obtains information regarding your access of the respective subpage on our website. Additionally, the data specified under § 3 of this policy is transmitted. This occurs whether or not you have a Google user account you are logged into. If you are logged into Google, your data are matched with your account. If you do not wish to be associated with your Google account, please log out of our account before using the button. Google saves your data as usage profiles and uses them for the purpose of advertising, market research, and/or to customize the website design. This type of analysis (even for users not logged in) is particularly aimed at providing custom advertising and to provide other members of the social network with information about your activity on our website. You have the right to object to this user profile being created by contacting Google.
§7 Contact form and email contact
Our website includes a contact form, which can be used to contact us electronically. When using this form, the data entered by the user in the input screen are transmitted to us and stored. These include:
- Name of the userEmail address
- Information about the receipt of a copy of the contact email
- Consent to data storage
The following data are stored when you send a message:
- The user's IP address
- Date and time of the submission
You may alternatively contact us at the provided email address. In this case the user's personal data transmitted in the email will be saved.
The data are not shared with third parties in this context. The data are solely used to process the conversation.
Last updated: August 2018